ERP for sales in SMEs: a case study – Dipl.-Ing. Sonjit Halder, Dipl. Ing.

Abstract:

The main objective of the case study is to find an optimal ERP software for a selected small and middle size enterprise (SME) and the suitable deployment option for the selected company. To find the Optimal ERP software among SAP, Oracle and Microsoft Dynamic for the selected company, multicriteria decision making analysing methods and the Saaty’s matrix methods has applied. The weight of the criteria is selected by an expert who has long time experience of working through different ERP software. According to the evaluation of multicriteria decision making analysis SAP has selected as an optimal ERP software for SMEs where the score of SAP is 8.84 which is the highest among the alternatives. Besides this, by applying the weight of Saaty’s matrix, the weighted total of SAP was 8.89 which is the highest as well. As a result, applying both methods to find the optimal ERP product, SAP has highest weighted total that illustrate that SAP is the optimal ERP solution for SMEs. On the other hand, the cost of Ownership for cloud-base ERP solution depends on the number of users. The cost of ownership of cloud-base ERP software increase with the increase of the employee. However, the On-premise ERP solution needs to spend lots of money to maintain the data infrastructure that difficult to bear for the small and middle size enterprise. As a result, cloud-base ERP solution is the best for SMEs. Finally, for the small and middle size enterprise SAP is the optimal ERP software and cloud-base ERP software is the suitable deployment option to be successfully operate the business. …víceméně