Work motivation – Iaroslav Smirnov

Abstract:

The thesis is devoted to the labour activity and motivation of the employees of the “Galaxie” hotel, which is part of “Global Inview s.r.o.” and examines the activities of the company over the past twenty years since the renovation of the hotel chain to modern standards. The work is divided into two parts: theoretical and practical. In the theoretical part, the essence and problems of personnel motivation used in companies are considered. The practical part describes the characteristics of the hotel, the organizational structure of the company. Based on the questioning, an analysis of the motivation system used in the hotel is carried out, as well as measures and recommendations for improving and motivating staff. Examining the long-term experience of the company, the structure of line management, the applied material and non-material incentives, the stability and return in the work of employees, their loyalty and disapproval of the company's policy are considered. An eight percent increase in sales of the restaurant, which is part of the hotel structure, is noted as a result of timely and high-quality staff training. An assessment and forecasts of the future of the company with existing employees are given, where rather positive data are established, in which 60% of the staff would like to stay at the hotel to continue working or move up the career ladder. …víceméně