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Natalia Obkhodskaia

Master's thesis

Eight Wastes of Lean & Process Improvement through Employees’ Engagement

Eight Wastes of Lean & Process Improvement through Employees’ Engagement
Abstract:
This diploma thesis goes into the topic of 8 Wastes of Lean in the context of the service environment. The research suggests the possibility of identifying and eliminating Wastes by active engagement with employees. Besides, it explores the opportunity of process improvement and efficiency increase through employee motivation and specific type of manager’s’ behaviour. The research explores lean wastes …more
Abstract:
This diploma thesis goes into the topic of 8 Wastes of Lean in the context of the service environment. The research suggests the possibility of identifying and eliminating Wastes by active engagement with employees. Besides, it explores the opportunity of process improvement and efficiency increase through employee motivation and specific type of manager’s’ behaviour. The research explores lean wastes …more
 

Keywords

Wastes of Lean Information Flow Lean

Keywords

Lean Wastes of Lean Information Flow
 
Language used: English
Date on which the thesis was submitted / produced: 1. 11. 2019
Identifier: http://www.vse.cz/vskp/eid/81654

Thesis defence

  • Date of defence: 17. 9. 2020
  • Supervisor: Felipe Martínez
  • Reader: Ekaterina Arkader

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http://www.vse.cz/vskp/eid/81654

Vysoká škola ekonomická v Praze

Master programme / field:
Ekonomika a management / Management

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