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Mgr. Anastasia Korovina

Master's thesis

Method and system to increase productivity of IPC users using Watson Analytics and IBM SPSS

Method and system to increase productivity of IPC users using Watson Analytics and IBM SPSS
Abstract:
Hlavný cieľ tejto práce je navrhnúť interaktívne panely pre IPC užívateľov používajúcich Watson Analytics. Kapitola prehľadu zahŕňa bežný postup práce a prostredí, ktoré boli použité na dovŕšenie cieľa. Proces a výsledok výzkumu potrebného na identifikáciu IPC nástrojov je popísaný v kapitole číslo 3. Implementačná časť popisuje návrh systému. V evaluačnej časti je prezentované hodnotenie z pohľadu …more
Abstract:
The main goal of this thesis is to develop interactive dashboards for IPC users using Watson Analytics. The overview chapter covers the common approach of work andenvironment that was used to reach the goal. Process and results of the research, needed to identify IPC tool to focus on, are shown inthe Chapter 3. The implementation part describes the design of thesystem. In the evaluation part, feedback …more
 

Keywords

Watson Analytics SPSS Modeler ticketing tool IPC tool Maximo dashboard problem incident service request change
 
Language used: English
Date on which the thesis was submitted / produced: 22. 5. 2017
Identifier: https://is.muni.cz/th/zi6kd/

Thesis defence

  • Date of defence: 22. 6. 2017
  • Supervisor: doc. Ing. RNDr. Barbora Bühnová, Ph.D.
  • Reader: Ing. Petr Vlach, MBA

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Masaryk University

Faculty of Informatics

Master programme / field:
Informatics / Information Systems

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