Factors Influencing Customers’ Bank Selection Decision – Ing. Teymur Akhundov
Ing. Teymur Akhundov
Master's thesis
Factors Influencing Customers’ Bank Selection Decision
Factors Influencing Customers’ Bank Selection Decision
Abstract:
This research of the Final Thesis investigates the determinants of bank selection criteria and their linkage to the common satisfaction level of the banks in Azerbaijan. It is based on 2 surveys of 162 and 352 respondents respectively of different private and state owned commercial banks. The study is motivated to investigate the current situation, find critical points and main related factors, inform …moreAbstract:
This research of the Final Thesis investigates the determinants of bank selection criteria and their linkage to the common satisfaction level of the banks in Azerbaijan. It is based on 2 surveys of 162 and 352 respondents respectively of different private and state owned commercial banks. The study is motivated to investigate the current situation, find critical points and main related factors, inform …more
Language used: English
Date on which the thesis was submitted / produced: 30. 4. 2021
Identifier:
https://is.vsfs.cz/th/b6ykt/
Thesis defence
- Date of defence: 16. 6. 2021
- Supervisor: MSc Mirela Moldoveanu
- Reader: Mgr. Jitka Cirklová, M.A.
Citation record
Full text of thesis
Contents of on-line thesis archive
Published in Theses:- světu
Other ways of accessing the text
Institution archiving the thesis and making it accessible: Vysoká škola finanční a správníUniversity of Finance and Administration
Master programme / field:
Marketing Communication / Marketing Communication
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