Analysis of HRM in Practice - A case study of NhatNguyen Café Bistro in Vietnam.

Le Minh Nhat Pham

Bachelor's thesis

Abstract:

Vietnam is a developing country, its an open opportunity for foreign investor, who seeking for a new market. Along with that, foreign cultures and working styles are making it impact to this country. To have a better look at how business can survive in such an environment, where more than 2.5% increase of competitors are joining the game each year; to recognize a most important factor of all; the human resources. To analyze HRM in a typical business by describe this business's basic working structure, understand their HRM structure, conducting survey for an overview of the business internal and external environments and using possible analysis methods to have a better look at the business. In the theoretical part of this work deals with the background of the human resources and how to use it efficiency in practice. In further it covers the factor effect the performance of the business and the working force in it, by looking through philosophy ideas of many names like Karl Marx, Daniel R. Scroggin.In the practical part, in order to understand the customer demand, PEST and SWOT analysis are used to provide better knowledge of the situation this business is facing, along with the conducted interviews and results from the survey with employees and customers. Point out its weakness and series of recommendations for improvement of HRM activities in the chosen business are provided with the purpose of maximizing the efficiency of it services and minimizing the lack of operation and management.

Keywords

HR, HRM, customers, employees, workforce, labour, management

Jazyk práce: English

Datum vytvoření / odevzdání či podání práce: 13. 3. 2017

Obhajoba závěrečné práce

• Vedúci: Ing. Richard Selby, Ph.D.

Czech University of Life Sciences Prague

Faculty of Economics and Management

Bachelor programme / odbor:
Economics Policy and Administration / Business Administration