KALKO, Olha. \textit{Customer service: from theory to practice}. Online. Master's thesis. Praha: Czech University of Life Sciences Prague. 2010. Available from: https://theses.cz/id/3xibat/.
KALKO, Olha. <i>Customer service: from theory to practice</i>. Online. Master's thesis. Praha: Czech University of Life Sciences Prague. 2010. Available from: https://theses.cz/id/3xibat/.
KALKO, Olha. Customer service: from theory to practice. Online. Master's thesis. Praha: Czech University of Life Sciences Prague. 2010. Available from: https://theses.cz/id/3xibat/.
@MastersThesis{Kalko2010thesis,
AUTHOR = "Kalko, Olha",
TITLE = "Customer service: from theory to practice [online]",
YEAR = "2010 [cit. 2024-08-16]",
TYPE = "Master's thesis",
SCHOOL = "Czech University of Life Sciences PraguePraha",
NOTE = "SUPERVISOR: ",
URL = "https://theses.cz/id/3xibat/",
}
@MastersThesis{Kalko2010thesis,
AUTHOR = {Kalko, Olha},
TITLE = {Customer service: from theory to practice},
YEAR = {2010},
TYPE = {Master's thesis},
INSTITUTION = {Czech University of Life Sciences Prague},
LOCATION = {Praha},
SUPERVISOR = {},
URL = {https://theses.cz/id/3xibat/},
URL_DATE = {2024-08-16},
}
{{Citace kvalifikační práce
| příjmení = Kalko
| jméno = Olha
| instituce = Czech University of Life Sciences Prague
| titul = Customer service: from theory to practice
| url = https://theses.cz/id/3xibat/
| typ práce = Master's thesis
| vedoucí =
| rok = 2010
| počet stran =
| strany =
| citace = 2024-08-16
| poznámka =
| jazyk =
}}