Proposal of a new electronic public service in Uzbekistan

abs. v. š. Abdulla Khaydarov

Bakalářská práce

Abstract:

This thesis attempts to explain the current situation of public portals with electronic services in Central Asian countries, with a special focus on Uzbekistan. E-government in Central Asia was analysed using statistical data (benchmarking) taken from the United Nations and World Economic Forum to compare the countries of Central Asia among each other and with the rest of the world.Different methods were used to make a comprehensive analysis of the current e-government portal of Uzbekistan. Some of the gaps and flaws in the system were found, using such methods as CATWOE analysis. Recommendations to improve the portal were provided.To fill one of the gaps found, a new public e-service was proposed. The maturity level and type of this new service were identified using FURPS+ analysis.The proposal of the new service was presented in the form of Business Process Model and Notation 2.0, Use Case diagram, and a prototype of the application. SWOT analysis was conducted in order to evaluate the proposed solution.

Keywords

e-government, modelling, services, electronic services, car registration

Jazyk práce: angličtina

Datum vytvoření / odevzdání či podání práce: 6. 3. 2019

Obhajoba závěrečné práce

• Vedoucí: Ing. Miloš Ulman, Ph.D.

Česká zemědělská univerzita v Praze

Provozně ekonomická fakulta

Bakalářský studijní program / obor:
Systems Engineering and Informatics / Informatics