Kritické faktory úspěchu (CSF) prováděcího ICT projektů v egyptských malých a středních podnicích

Islam Nazier Abdelmalak Tanas

Master's thesis

The Critical Success Factors (CSFs) of Implementing ICT Projects in Egyptian SMEs

Abstract:

ABSTRACTThe aim of our study was to provide a contribution to the research field of the critical success factors (CSFs) of Information and Communication Technology (ICT) projects, with a specific focus on smaller enterprises (SMEs). Therefore, the researcher conducted a systematic literature review in order to update the existing reviews of CSFs of Implementing ICT projects in Egypt. On the basis of that review, we led several interviews within Egyptian SMEs that have performed ICT projects. As a result, the researcher showed that all factors found in the literature also affected the success of ICT projects in SMEs.The literature discusses broadly that the concept of project success still remained a controversial issue for researchers and project practitioners to define. The triple constraint criteria like time, cost, quality does not provide valuable information to efficiently achieve ICT projects. The researcher aims to identify the main drivers of ICT project success which gain particular importance in the light of highly competitive ICT industry.The research was performed based on highly reputable ICT SMEs in Egypt. The used research method is semi-structured interviews with project managers and project team individuals. A primary and support areas of success factors were identified which might serve as a practical guide for managing ICT projects in Egypt. The most important success factors identified in this research are Top-Management-Support, competencies of the project manager and his team.

Keywords

Critical Success Factors, ICT Projects, Egyptian SMEs

Language used: English

Date on which the thesis was submitted / produced: 11. 5. 2015

Thesis defence

• Date of defence: 27. 5. 2015
• Supervisor: prof. RNDr. Josef Hynek, MBA, Ph.D.
• Reader: doc. Ing. Vladimír Bureš, MBA, Ph.D.

University of Hradec Králové

Faculty of Informatics and Management

Master programme / field:
Systémové inženýrství a informatika / Informační management