Yekaterina Zayats

Bachelor's thesis

Analysis of Teahouses in Prague

Analysis of Teahouses in Prague
Anotácia:
The aim of the bachelor’s thesis is to determine the level of customer satisfaction with service provided in five selected teahouses in Prague. To examine the nature of tea culture and overall performance of tea rooms. The reason of their popularity or failure. Based on results recommend improvement actions to enhance guest satisfaction. Primary data were collected from questionnaires, interviews with …viac
Abstract:
The aim of the bachelor’s thesis is to determine the level of customer satisfaction with service provided in five selected teahouses in Prague. To examine the nature of tea culture and overall performance of tea rooms. The reason of their popularity or failure. Based on results recommend improvement actions to enhance guest satisfaction. Primary data were collected from questionnaires, interviews with …viac
 
 
Jazyk práce: English
Datum vytvoření / odevzdání či podání práce: 24. 4. 2019
Identifikátor: https://is.vsh.cz/th/dfqzm/

Obhajoba závěrečné práce

  • Obhajoba proběhla 3. 6. 2019
  • Vedúci: Mgr. Šárka Masárová, Ph.D.
  • Oponent: Ing. Darina Svobodová

Citační záznam

Plný text práce

Obsah online archivu závěrečné práce
Zveřejněno v Theses:
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Instituce archivující a zpřístupňující práci: Vysoká škola hotelová v Praze