Customer Loyalty in the mobile services market in Albania – Xheni Haka
Xheni Haka
Master's thesis
Customer Loyalty in the mobile services market in Albania
Abstract:
Communication is one of the essential needs in human society. The trends on the communication markets have been shifting towards smaller, smarter and faster devices to which we can always be connected and keep in touch with the world. Therefore, mobile operator companies are facing new challenges and at the same time excellent opportunities in their business area. Many national markets have already …more
Language used: English
Date on which the thesis was submitted / produced: 31. 3. 2017
Thesis defence
- Supervisor: Ing. Tomáš Hlavsa, Ph.D.
Citation record
ISO 690-compliant citation record:
HAKA, Xheni. \textit{Customer Loyalty in the mobile services market in Albania}. Online. Master's thesis. Praha: Czech University of Life Sciences Prague, Faculty of Economics and Management. 2017. Available from: https://theses.cz/id/e9tzgy/.
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Institution archiving the thesis and making it accessible: Česká zemědělská univerzita v Praze, Provozně ekonomická fakultaCzech University of Life Sciences Prague
Faculty of Economics and ManagementMaster programme / field:
Systems Engineering and Informatics / Informatics
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