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Ing. Mikhail Monashev

Master's thesis

The analysis of company business processes

The analysis of company business processes
Abstract:
The Master's Thesis is devoted to a case study of improving the performance of the XYZ Group's Payments Domain using the methodology which merges benefits of Business Process Management (BPM), Lean Six Sigma (LSS), and Theory of Constraints (TOC). The thesis consists of five chapters: 1 Theoretical Overview, 2 Research Methodology, 3 Industry and Company Overview, 4 Analysis, and 5 Recommendations …more
Abstract:
The Master's Thesis is devoted to a case study of improving the performance of the XYZ Group's Payments Domain using the methodology which merges benefits of Business Process Management (BPM), Lean Six Sigma (LSS), and Theory of Constraints (TOC). The thesis consists of five chapters: 1 Theoretical Overview, 2 Research Methodology, 3 Industry and Company Overview, 4 Analysis, and 5 Recommendations …more
 

Keywords

Business Process Management Lean Six Sigma Theory of Constraints banking business process business process analysis business process redesign
 
Language used: English
Date on which the thesis was submitted / produced: 11. 1. 2021
Identifier: https://is.muni.cz/th/m5imz/

Thesis defence

  • Date of defence: 10. 2. 2021
  • Supervisor: Ing. Jaromír Skorkovský, CSc.
  • Reader: Ing. Pavel Hembera

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Institution archiving the thesis and making it accessible: Masarykova univerzita, Ekonomicko-správní fakulta
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