Importance of motivation in the hotel industry

Ana Utalishvili

Master's thesis

Abstract:

This thesis is written about the employees who work in the hotel industry, theprimary goal is to discover how their managers motivate them, how cheerfully andefficiently do they do their job and the importance of the management style in the differentcountries. The theoretical part is written about how important it is to motivate thepersonnel working in a company, what kind of positive impacts it has in a relation withemployees, what kind of motivations exists and what consequences it has on people. Aswell in the theoretical part, there is a definition of the importance of human resourcesmanagement and especially in the hotel business. The whole theory is based on a variety oftheories and the authors' conclusions, internet articles and magazines. As for the practicalpart, of course, is also based on the motivation, whether the workers of the hotels aremotivated from their hotel managers.

Keywords

Hospitality and hotel management, motivation, Human resource management, management skills

Language used: English

Date on which the thesis was submitted / produced: 11. 4. 2016

Thesis defence

• Supervisor: Ing. Ladislav Pilař, MBA Ph.D.

Czech University of Life Sciences Prague

Faculty of Economics and Management

Master programme / field:
Economics Policy and Administration / Business Administration