The impact of a microtransaction system on development, quality and revenue in the international gaming industry

Bc. Vladislav Dub, LL.B.

Diplomová práce

Abstract:

The hotel business is a complex multicomponent process that includes many stages. A dynamic external environment requires the hotel business to constantly improve its management systems and information systems to support them. At the same time, various management organization options are possible. Recently, a process approach has been widely used to create an effective enterprise management system, and many enterprises around the world are transitioning from a functional production organization to a process one. The structural approach to organization continues to dominate at Russian enterprises. In the master's thesis, the main elements of the business process management system of the Crowne Plaza Krasnodar hotel were developed, the main schemes of the functional model of the quality management system in the IDEF0 standard up to and including function diagrams are given. The content of the system documents is described. A model analysis of the economic consequences of the introduction of the system is given.

Keywords

Modeling, Business, Control, Improving production, Increased profits, Model, Hotel

Jazyk práce: angličtina

Datum vytvoření / odevzdání či podání práce: 27. 4. 2023

Obhajoba závěrečné práce

• Obhajoba proběhla 3. 2. 2023
• Vedoucí: Ing. Martin Pelikán, Ph.D.
• Oponent: Ondřej Gryc, externi

Česká zemědělská univerzita v Praze

Provozně ekonomická fakulta

Magisterský studijní program:
Economics and Management