KALKO, Olha. \textit{Customer care - activity, performance measurement, and a philosphy}. Online. Bachelor's thesis. Praha: Czech University of Life Sciences Prague. 2008. Available from: https://theses.cz/id/l0niyl/.
KALKO, Olha. <i>Customer care - activity, performance measurement, and a philosphy</i>. Online. Bachelor's thesis. Praha: Czech University of Life Sciences Prague. 2008. Available from: https://theses.cz/id/l0niyl/.
KALKO, Olha. Customer care - activity, performance measurement, and a philosphy. Online. Bachelor's thesis. Praha: Czech University of Life Sciences Prague. 2008. Available from: https://theses.cz/id/l0niyl/.
@misc{Kalko2008thesis,
AUTHOR = "Kalko, Olha",
TITLE = "Customer care - activity, performance measurement, and a philosphy [online]",
YEAR = "2008 [cit. 2024-08-24]",
TYPE = "Bachelor's thesis",
SCHOOL = "Czech University of Life Sciences PraguePraha",
NOTE = "SUPERVISOR: ",
URL = "https://theses.cz/id/l0niyl/",
}
@misc{Kalko2008thesis,
AUTHOR = {Kalko, Olha},
TITLE = {Customer care - activity, performance measurement, and a philosphy},
YEAR = {2008},
TYPE = {Bachelor's thesis},
INSTITUTION = {Czech University of Life Sciences Prague},
LOCATION = {Praha},
SUPERVISOR = {},
URL = {https://theses.cz/id/l0niyl/},
URL_DATE = {2024-08-24},
}
{{Citace kvalifikační práce
| příjmení = Kalko
| jméno = Olha
| instituce = Czech University of Life Sciences Prague
| titul = Customer care - activity, performance measurement, and a philosphy
| url = https://theses.cz/id/l0niyl/
| typ práce = Bachelor's thesis
| vedoucí =
| rok = 2008
| počet stran =
| strany =
| citace = 2024-08-24
| poznámka =
| jazyk =
}}