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Boris Kolev

Bachelor's thesis

Emócie a činnosť pracovníka banky

The emotions and activity of the bank employee
Abstract:
The aim of this thesis is to investigate the impact of emotions and emotional intelligence in the bank and non-banking environment for the exercise of their profession. Another objective was to assess the notion of the two groups of workers using the semantic differential. We examined the terms: stress at work, the mood in the workplace, the incidence of frustrating situations at work.
Abstract:
Cieľom mojej práce bolo skúmanie vplyvu emócií a emočnej inteligencie u pracovníkov banky a nebankového prostredia na výkon svojej profesie. Ďalším cieľom bolo hodnotenie vnímania pojmov oboma skupinami pracovníkov pomocou sémantického diferenciálu. Skúmali sme pojmy: stres pri práci, nálada na pracovisku, výskyt frustrujúcich situácií pri práci.
 

Keywords

stres emócie frustrácia stresor stresová situácia pracovník banky
 
Language used: Slovak
Date on which the thesis was submitted / produced: 9. 5. 2011
Identifier: https://is.ambis.cz/th/w2jy0/

Thesis defence

  • Date of defence: 21. 6. 2011
  • Supervisor: Prof. PhDr. Ján Čech, CSc.
  • Reader: PhDr. Zuzana Mičková, PhD.

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Institution archiving the thesis and making it accessible: Vysoká škola regionálního rozvoje a Bankovní institut – AMBIS, Bankovní institut vysoká škola SK
Složka Reference to the local database directory of the institution

Banking Institute/College of Banking

Banking Institute/College of Banking SK

Bachelor programme / field:
Banking / Banking Management

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