Process Improvement of Claims Handling in Insurance Industry – Nadiia Abdullaeva
Nadiia Abdullaeva
Master's thesis
Process Improvement of Claims Handling in Insurance Industry
Process Improvement of Claims Handling in Insurance Industry
Abstract:
This master thesis focuses on the optimization of the claim handling process in the insurance industry. The research can be considered as a replicable roadmap for the insurance companies to improve their processes of the claim settlement. Based on the literature review, quantitative data obtained from the insurance company and the qualitative data gathered from the interviews, this thesis identifies …moreAbstract:
This master thesis focuses on the optimization of the claim handling process in the insurance industry. The research can be considered as a replicable roadmap for the insurance companies to improve their processes of the claim settlement. Based on the literature review, quantitative data obtained from the insurance company and the qualitative data gathered from the interviews, this thesis identifies …more
Language used: English
Date on which the thesis was submitted / produced: 12. 11. 2018
Identifier:
http://www.vse.cz/vskp/eid/77405
Thesis defence
- Date of defence: 7. 6. 2019
- Supervisor: Felipe Martínez
- Reader: Petr Jirsák
Citation record
Full text of thesis
Contents of on-line thesis archive
Published in Theses:- autentizovaným zaměstnancům ze stejné školy/fakulty
Other ways of accessing the text
Institution archiving the thesis and making it accessible: Vysoká škola ekonomická v Prazehttp://www.vse.cz/vskp/eid/77405
Vysoká škola ekonomická v Praze
Master programme / field:
Ekonomika a management / International Management
Theses on a related topic
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