Service quality and business competitiveness – Ing. Alexander Tereshchenko
Ing. Alexander Tereshchenko
Master's thesis
Service quality and business competitiveness
Service quality and business competitiveness
Abstract:
The objective of the diploma thesis was set to analyze the chosen problem in relation to value, quality and value creation in a business-to-business market with its impact on business competitiveness. The author performed a literature review on all relevant topics, providing an account of such within the Parts 1 and 2 of the thesis. Furthermore, the author had chosen two global enterprises as to describe …moreAbstract:
The objective of the diploma thesis was set to analyze the chosen problem in relation to value, quality and value creation in a business-to-business market with its impact on business competitiveness. The author performed a literature review on all relevant topics, providing an account of such within the Parts 1 and 2 of the thesis. Furthermore, the author had chosen two global enterprises as to describe …more
Language used: English
Date on which the thesis was submitted / produced: 13. 5. 2016
Identifier:
https://is.muni.cz/th/spic2/
Thesis defence
- Date of defence: 13. 6. 2016
- Supervisor: doc. Ing. Alena Klapalová, Ph.D.
- Reader: Ing. Bc. Michal Ďuriník
Citation record
Full text of thesis
Contents of on-line thesis archive
Published in Theses:- světu
Other ways of accessing the text
Institution archiving the thesis and making it accessible: Masarykova univerzita, Ekonomicko-správní fakultaMasaryk University
Faculty of Economics and AdministrationMaster programme / field:
Economy and Management / Business Management (Eng.)
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