Ing. Alexander Tereshchenko

Diplomová práce

Service quality and business competitiveness

Service quality and business competitiveness
Anotace:
The objective of the diploma thesis was set to analyze the chosen problem in relation to value, quality and value creation in a business-to-business market with its impact on business competitiveness. The author performed a literature review on all relevant topics, providing an account of such within the Parts 1 and 2 of the thesis. Furthermore, the author had chosen two global enterprises as to describe …více
Abstract:
The objective of the diploma thesis was set to analyze the chosen problem in relation to value, quality and value creation in a business-to-business market with its impact on business competitiveness. The author performed a literature review on all relevant topics, providing an account of such within the Parts 1 and 2 of the thesis. Furthermore, the author had chosen two global enterprises as to describe …více
 
 
Jazyk práce: angličtina
Datum vytvoření / odevzdání či podání práce: 13. 5. 2016

Obhajoba závěrečné práce

  • Obhajoba proběhla 13. 6. 2016
  • Vedoucí: doc. Ing. Alena Klapalová, Ph.D.
  • Oponent: Ing. Bc. Michal Ďuriník

Citační záznam

Plný text práce

Obsah online archivu závěrečné práce
Zveřejněno v Theses:
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Instituce archivující a zpřístupňující práci: Masarykova univerzita, Ekonomicko-správní fakulta