Impact of Covid-19 on Tourism

Bc. Diana Safaryan

Master's thesis

Abstract:

This thesis inspects the various impacts of the COVID-19 pandemic on the tourism and hospitality industry. Isolating or quarantine any part of the world is the utmost effective way to deduce this pandemic outbreak which severely exaggerated all sorts of business worldwide amongst which the furthermost affected department is the hospitality market and tourism industry. Starting from hotel bookings, restaurant services, rental vehicle services every aspect of this industry got affected leading towards a severe economic crisis amongst the individuals, as well as the place whose main income source and the GDP, depends on the tourism department. A critically appraised literature has been reviewed where the different findings and the economic conditions, psychology of the people associated with this industry, what can happen in the upcoming times, and the thoughts of the travelers are widely represented. Depending on these representations, a research strategy has been executed to understand the present condition of the tourism industry from every aspect. A quantitative along with qualitative research methodology has been used in this thesis, to have a clear understanding of the thoughts of the travelers as well as the measures taken by the individuals related to the industry to assure a safe experience as well as the difficulties, they face due to the impact of the pandemic. A set of thirteen (13) non-leading to the point questions is made to act upon the online questionnaire considering a sample size of N=100. The outcome shows an alarming and perilous situation for the industry where there is a massive fall amongst tourist arrivals ranging from 32 to 76 %. This thesis may help the people associated with the industry to make the right decisions afterward. The aim is to study the impact of COVID-19 on tourism and hospitality industries.

Keywords

Tourism Industry, Hospitality Management, COVID-19, Safety Measures, Economic Crisis

Language used: English

Date on which the thesis was submitted / produced: 31. 3. 2022

Thesis defence

• Supervisor: Ing. Olga Regnerová, Ph.D.

Czech University of Life Sciences Prague

Faculty of Economics and Management

Master programme / field:
Economics and Management / Economics and Management