Jeetajay Shah
Master's thesis
The impact of online reviews on businesses.
Abstract:
In the hotel business, Online customer reviews are becoming increasingly important. If the customer pays close attention and reads the online review, they will notice that it has an impact on the hotel's reputation. The key to making a positive impression on customers is to keep interacting. How well the services meet the needs of the customers determines their quality. Despite this, the hospitality …more
Language used: English
Date on which the thesis was submitted / produced: 29. 11. 2022
Thesis defence
- Supervisor: Ing. Richard Selby, Ph.D.
Citation record
ISO 690-compliant citation record:
SHAH, Jeetajay. \textit{The impact of online reviews on businesses.}. Online. Master's thesis. Praha: Czech University of Life Sciences Prague, Faculty of Economics and Management. 2022. Available from: https://theses.cz/id/oyvefb/.
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Published in Theses:- světu
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Institution archiving the thesis and making it accessible: Česká zemědělská univerzita v Praze, Provozně ekonomická fakultaCzech University of Life Sciences Prague
Faculty of Economics and ManagementMaster programme / field:
Economics and Management / Economics and Management
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