THE LEANNESS LEVEL OF THE FINANCIAL INSTITUTIONS IN CZECH REPUBLIC

Agbor Takang Okpu Yo

Bakalářská práce

Anotace:

This bachelor thesis focuses on the evaluation of the level of leanness of financial institutions in Czech Republic. This bachelor thesis follows the literature review of lean management with a focus on operations management of the financial sector. This research is carried out following the qualitative interview research strategy. The research questionnaire focuses on obtaining information on the performance of the operations of the financial institutions. The qualitative information obtained, reflects the efficiency of the operating systems and workplace environment of the financial institution. In addition, an analysis of the level of leanness of the operations of the financial institution. Furthermore, a consolidated evaluation of the financial information was conducted for the entire financial industry and a grading score to access the level of leanness of the financial institution in Czech Republic.

Abstract:

This bachelor thesis focuses on the evaluation of the level of leanness of financial institutions in Czech Republic. This bachelor thesis follows the literature review of lean management with a focus on operations management of the financial sector. This research is carried out following the qualitative interview research strategy. The research questionnaire focuses on obtaining information on the performance of the operations of the financial institutions. The qualitative information obtained, reflects the efficiency of the operating systems and workplace environment of the financial institution. In addition, an analysis of the level of leanness of the operations of the financial institution. Furthermore, a consolidated evaluation of the financial information was conducted for the entire financial industry and a grading score to access the level of leanness of the financial institution in Czech Republic.

Klíčová slova

Process, 5-S framework, Financial Institution, Lean administration

Keywords

lean administration, process, Financial institution, 5-S framework

Jazyk práce: angličtina

Datum vytvoření / odevzdání či podání práce: 11. 2. 2019

Obhajoba závěrečné práce

• Obhajoba proběhla 25. 1. 2020
• Vedoucí: Felipe Martínez
• Oponent: Nikola Krejčová

Vysoká škola ekonomická v Praze

Bakalářský studijní program / obor:
Ekonomika a management/Business Administration / Corporate Finance and Management