Creation of a road map for the development of E-government facilities in Bangladesh

Md Shajahan Hossain

Master's thesis

Abstract:

E-government provides individuals and companies with government services, information, and communication through digital technology. E-government services include online tax filing, applying for permits and licences, viewing public documents, paying fines and fees, and engaging in government forums and conversations. E-government may also prevent corruption by giving individuals more knowledge about government actions and decisions. E satisfy-government development is led by Denmark and the UK. Denmark scored 1st and the UK 11th in e-government development in the same UN E-Government Study. EGDI ratings are high and e-government development is "extremely high" in both nations. Denmark and the UK have adopted several e-government facilities, including citizen service portals, digital identification systems, electronic voting systems, and open data portals. These facilities have greatly increased government efficiency, transparency, and public participation and action. Bangladesh was rated 111th in the UN E-Government Survey 2022. The country's EGDI was 0.5630, Bangladesh's EGDI score is "poor" and needs improvement. To increase governance transparency and service delivery, Bangladesh must strengthen its e-government capabilities. To achieve this aim, a legislative and regulatory framework, infrastructure, public involvement, e-government service delivery centres, open data regulations, digital entrepreneurship, and capacity development are needed. These processes are essential for e-government efforts because they guide the formulation and implementation of laws and regulations, create user-friendly platforms for people to access government services, conduct citizen surveys, and encourage public engagement in decision-making.

Keywords

e-commerce, e-taxation, E-Governance, road map, resources, data, e-services, networks

Jazyk práce: English

Datum vytvoření / odevzdání či podání práce: 3. 12. 2023

Obhajoba závěrečné práce

• Obhajoba proběhla 8. 2. 2024
• Vedúci: prof. Ing. Mansoor Maitah, Ph.D. Ph.D.
• Oponent: Jana Skřivánková, B.E., externi

Czech University of Life Sciences Prague

Faculty of Economics and Management

Master programme / odbor:
Systems Engineering and Informatics / Informatics