Optimalizace procesu vyskladnění a expresního vyzvednutí na prodejně

Ing. Simona Kukučková

Bachelor's thesis

Optimisation of the process of warehouse release and express pick up in a store

Abstract:

The bachelor's thesis analyzes the process of removal from storage and express collection in a store in the company dm drogerie markt Slovensko. The theoretical part deals with the process, its analysis and methods of process optimization. The focus of the work is focused on the express collection service in the company, which is interesting for customers. A look at the individual steps of the process on the part of the store in which the express orders are prepared and the analysis of the process by measuring assess where the critical points of the pro-cess are that can be optimized. The work is based on professional knowledge of literature listed in the bibliography.

Abstract:

Bakalárska práca analyzuje proces vyskladnenia a expresného vy-zdvihnutia v predajni vo firme dm drogerie markt Slovensko. Teoretic-ká časť sa zaoberá procesom, jeho analýzou a metódami optimalizácie procesu. Ťažisko práce je zamerané na službu expresného vyzdvihnu-tia v danej firme, ktorá je zaujímavá pre zákazníkov. Pohľad na jednot-livé kroky procesu zo strany predajne, v ktorej sa expresné objednáv-ky pripravujú a analýza procesu pomocou merania hodnotí, kde sú kritické miesta procesu, ktoré je možné optimalizovať. Práca sa opiera o odborné poznatky literatúry uvedenej v zozname literatúry.

Keywords

expresné vyzdvihnutie, vyskladnenie, predajňa, optimalizácia procesu, objednávka, metódy optimalizácie, DMAIC, express pickup, removal, shop, process optimization, order, optimization methods

Language used: Slovak

Date on which the thesis was submitted / produced: 29. 4. 2022

Thesis defence

• Date of defence: 16. 6. 2022
• Supervisor: doc. Ing. Ondřej Částek, Ph.D.
• Reader: Ing. Pavlína Široká

Masaryk University

Faculty of Economics and Administration

Bachelor programme / field:
Business Management / Business Management