Bc. Aleš Pikal
Master's thesis
Analýza procesů řízení vybraného hotelu
Analysis of management processes of a selected hotel
Abstract:
Cílem této diplomové práce byla identifikace procesů řízení vybraného úseku, vybraného hotelu a namodelování jejich popisu formou procesních modelů podle metodiky ARIS. Pro tuto práci byly zvoleny procesy, které musel zvolený hotel podstatně upravit v rámci propuknutí pandemie Covid - 19. Jako nejzásadnější procesy se jevily procesy související se stravovacím úsekem hotelu. Tyto procesy byly podrobně …moreAbstract:
The aim of this diploma thesis was to identify the management processes of a selected section, a selected hotel and to model their description in the form of process models according to the ARIS methodology. Processes were chosen for this work, which the chosen hotel had to substantially modify during the outbreak of the Covid - 19 pandemic. The processes related to the hotel 's catering section appeared …more
Language used: Czech
Date on which the thesis was submitted / produced: 30. 4. 2021
Identifier:
https://is.vsh.cz/th/ffj3p/
Thesis defence
- Date of defence: 7. 6. 2021
- Supervisor: doc. Ing. Jan Hán, Ph.D.
- Reader: Ing. Martin Petříček, Ph.D.
Full text of thesis
Contents of on-line thesis archive
Published in Theses:- no one
Other ways of accessing the text
Institution archiving the thesis and making it accessible: Vysoká škola hotelová v PrazeInstitute of Hospitality Management in Prague
Master programme / field:
Hospitality Management, Tourism and Marketing / Hospitality and Spa Management
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