Bc. Andrey Meledin
Bachelor's thesis
CRM implementation in banking
CRM implementation in banking
Abstract:
CRM Implementation to banking thesis is divided into two parts: theoretical and practical. Theoretical part gives general idea of CRM importance in today’s business and its interaction with banking systems as well as provides CRM definition. Theoretical part also allocates CRM benefits and explains implementation process in theory. Practical part shows that CRM implementation is possible and even can …moreAbstract:
CRM Implementation to banking thesis is divided into two parts: theoretical and practical. Theoretical part gives general idea of CRM importance in today’s business and its interaction with banking systems as well as provides CRM definition. Theoretical part also allocates CRM benefits and explains implementation process in theory. Practical part shows that CRM implementation is possible and even can …more
Language used: English
Date on which the thesis was submitted / produced: 4. 5. 2015
Identifier:
https://is.vsfs.cz/th/gm30o/
Thesis defence
- Date of defence: 22. 6. 2015
- Supervisor: Ing. Jan Rožek
- Reader: Ing. Andrej Mazán, MBA
Full text of thesis
Contents of on-line thesis archive
Published in Theses:- no one
Other ways of accessing the text
Institution archiving the thesis and making it accessible: Vysoká škola finanční a správníUniversity of Finance and Administration
Bachelor programme / field:
Economics and Management / Business Management and Corporate Finance
Theses on a related topic
-
Analýza a srovnání Dynamics CRM 4.0 a 2011 s Dynamics CRM Online
Jan Štosek -
Implementace reportů pro bankovní marketingové oddělení na platformě Microsoft Dynamics CRM pomocí nástroje Power BI.
Natalie Zacharova -
Praktické využití modelu CRM (Microsoft Dynamics) v IT firmě
Hana Mádle -
VoIP telefonie na bázi Asterisk PBX a její integrace do Dynamics CRM
Miroslav Adamec -
Dynamics CRM 2011 a kalendářový záznam v Outlooku pro odvádění práce
Marek Weiss -
Silverlight aplikace pro Dynamics CRM
Tomáš Kopecký -
Napojení Dynamics CRM na ARES
Jakub Ševela -
Rozšíření kampaně Dynamics CRM
František Valášek