Maria Oleynik

Bakalářská práce

Trends in hotel industry services in Russia

Trends in hotel industry services in Russia
Anotace:
The Hotel Industry began ages ago, and it is still growing and developing with every year. Providing accommodation became the most important aspect in the hospitality industry. Every year in different countries, new hotels were opening which were very different but in the same time similar in their goals – to attract new clients, from all over the world. Everywhere it was possible to find cozy hotels …více
Abstract:
By identifying these customers they had to make additional services, which would in turn attract a whole new clientele. With the time, some of those services were utter failures with customers not being attracted to them in any way. Others were so brilliant that they gained immense popularity to this hotel so fast then competitors had to copy it, and it still working great, so hoteliers had to take …více
 
 
Jazyk práce: angličtina
Datum vytvoření / odevzdání či podání práce: 20. 11. 2013

Obhajoba závěrečné práce

  • Obhajoba proběhla 20. 1. 2014
  • Vedoucí: doc. Ing. Jan Hán, Ph.D.
  • Oponent: doc. RNDr. Zdena Lustigová, CSc.

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Instituce archivující a zpřístupňující práci: Vysoká škola hotelová v Praze

Vysoká škola hotelová v Praze

Bakalářský studijní program / obor:
Gastronomie, hotelnictví a turismus / Hospitality Management

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