Ing. Lenka Vimpelová

Master's thesis

Uplatnění kreativity ve službách

Applying creativity in services
Abstract:
Diplomová práce se zaměřuje především na kreativitu a její uplatnění v managementu služeb. Také se zabývá znaky kreativní osobnosti navazující na firmu PuzzleSalads a její kreativní zaměstnance pro jejich růst a otevření možností jejich nápadů. V teoretické části jsou vymezeny pojmy jako kreativita, bariéry a překážky v kreativitě, management služeb, motivace, komunikace a inovace. V praktické části …more
Abstract:
The diploma thesis focuses mainly on creativity and its application in service management. It also deals with the characters of a creative personality following PuzzleSalads and her creative employees to grow and open their ideas. The theoretical part defines concepts such as creativity, barriers and barriers to creativity, service management, motivation, communication and innovation. In the practical …more
 
 
Language used: Czech
Date on which the thesis was submitted / produced: 3. 5. 2018

Thesis defence

  • Date of defence: 12. 6. 2018
  • Supervisor: doc. Mgr. Ing. Karel Chadt, CSc.
  • Reader: doc. Ing. Marie Dohnalová, CSc.

Citation record

Full text of thesis

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Institution archiving the thesis and making it accessible: Vysoká škola hotelová v Praze

Institute of Hospitality Management in Prague

Master programme / field:
Gastronomy , Hospitality Management and Tourism / Hospitality and Spa Management (Study in Czech)