Analysis and design of processes for Document Management System (DMS) in the bank

Shahnozakhon Muminzoda

Diplomová práce

Abstract:

Nowadays, the development of the banking sector in Tajikistan is in its early stage. Banks have been using and developing new ways in order to improve their efficiency, make decisions based on quality information and attract customers that are more loyal.This thesis describes Documentation Management Systems in banking sphere and the necessity of their implementation in Tajikistan. The aim of the thesis was to research information on the system for a further implementation in bank of Tajikistan. Analytical part of the thesis describes usage of DMS in banking sector and its main components. This part is also dedicated to cloud solution and reviews of software vendors for Document Management System.Practical part of the thesis includes the case study on bank in Tajikistan, which describes general information about the bank and its current limitations in the system. This part also includes new designed process, which would make documentation workflow easier and faster for the bank. According to new designed process the document flow of vacation request is described, which is simple example on usage of DMS. In the end of the practical part, implementation effectiveness of the system in the bank and direct/indirect economic effect from it are described. The aim of the thesis was to present documentation management system in order to improve banking sphere in Tajikistan.Result and discussion part of the thesis includes recommendations of the author based on primary researches and internships in the banks.

Keywords

Document management system, information system modelling, business process automation, banking system

Jazyk práce: angličtina

Datum vytvoření / odevzdání či podání práce: 28. 11. 2016

Obhajoba závěrečné práce

• Vedoucí: Ing. Miloš Ulman, Ph.D.

Česká zemědělská univerzita v Praze

Provozně ekonomická fakulta

Magisterský studijní program / obor:
Systems Engineering and Informatics / Informatics