Analýza činnosti rezervačného oddelenia pre vybraný hotel – Kitti Palusková
Kitti Palusková
Bachelor's thesis
Analýza činnosti rezervačného oddelenia pre vybraný hotel
The Analysis of the Reservation Department for selected Hotel
Abstract:
The main aim of my thesis was to analyze the hotel reservation department on the basis of information gathered from the reservation managers and analyze guest satisfaction with the reservation department on a questionnaire. I decided to analyze reservation department at Wellness Hotel in Patince ****. The work was divided into three main chapters: a theoretical part, analytical part and design part …moreAbstract:
Cieľom mojej práce bolo zanalyzovať na základe poskytnutých informácií od rezervačného manažéra prácu resp. činnosť rezervačného oddelenia v hoteli a vyhodnotiť na základe dotazníka spokojnosť hostí s týmto oddelením za účelom zvýšenia kvality poskytovaných služieb. Rozhodla som sa pre analýzu rezervačného oddelenia vo Wellness Hoteli v Patinciach ****. Prácu som rozdelila na tri hlavné kapitoly: teoretickú …more
Language used: Slovak
Date on which the thesis was submitted / produced: 27. 4. 2015
Identifier:
http://is.vsh.cz/th/11937/vsh_b_a2/
Thesis defence
- Date of defence: 2. 6. 2015
- Supervisor: Ing. Martina Sochůrková
- Reader: doc. Ing. Dagmar Jakubíková, Ph.D.
Full text of thesis
Contents of on-line thesis archive
Published in Theses:- no one
Other ways of accessing the text
Institution archiving the thesis and making it accessible: Vysoká škola hotelová v PrazeInstitute of Hospitality Management in Prague
Bachelor programme / field:
Gastronomy, Hotel Management and Tourism / Hospitality Management
Theses on a related topic
-
Framework for enhancing cooperation within virtual agile teams
Andrea Ficková -
Weekend stay for children and youth with severe visual impairment on the theme: The Hobbit
Tereza SALVADORI -
Komentovaný překlad titulků k dokumentárnímu filmu Stay Woke: The Black Lives Matter Movement
Lucie MARKOVÁ -
Web Application for Advanced Medical Stay Management System
Paula Gawargious Malak Gorge -
Rozvoj obchodních aktivit podniku Urban Stay
Filip Urbanec -
How can the EU stay within its 1.5 degree compatible emissions budget in the framework of the EU Emissions Trading System?
Julian Stöckle -
Implementace projektu home-stay ve vesnici Woen Buek
Ludmila Nováková