Optimization of hospital management at Nemocnice Kadaň s.r.o., focused on service reporting and payment for provided healthcare by insurance companies.

Bc. Denisa Hossnerová

Master's thesis

Abstract:

This diploma thesis focuses on management of a hospital in the Czech town Kadaň. Its main purpose is to, based on a qualitative and a quantitative research, analyse the historical development of the hospital and find new possible management decision which would lead to the maximization of stakeholders’ welfare. The theoretical part includes several subparts. These include definition of management and its basic terms, explanation of healthcare system in the Czech Republic and different providers of medical care, summary of the process of payment for medical care by health insurance companies, and also the important part of IT programme and influence of it’s setting on the whole process. The theoretical findings are later on used in the practical part, where they are used as a basis for analysis of gathered data from actual research. The executed research was qualitative as well as quantitative. Quantitative research evaluated data, that were collected from the hospital, qualitative research consisted of an interview with relevant people from the hospital high management. All findings are at the end concluded into recommendations on what next steps should be taken to maximize welfare of stakeholders.

Keywords

hospital management, optimization, healthcare, insurance company, Nemocnice Kadaň s.r.o.

Language used: English

Date on which the thesis was submitted / produced: 6. 4. 2020

Thesis defence

• Supervisor: Oldřich Ludwig Dittrich, MPH Ph.D.

Czech University of Life Sciences Prague

Faculty of Economics and Management

Master programme / field:
Economics and Management / Economics and Management