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Bc. Peter Dancsok

Master's thesis

Procesní analýza pro oddělení zaručení kvality v IT firmě

Process analysis for the quality assurance department for an IT company
Abstract:
The goal of this master's thesis is the process analysis of an quality assurance department in an IT firm, which develops finance systems, based on the ISTQB-BCS Certified Tester Foundation Level certification. Based on the knowledge gained in this team, the mentioned certification and on the knowledge of the HP Quality Centre 11 tool to propose a refinement of the current processes, which are used …more
Abstract:
Cieľom tejto diplomovej práce je procesná analýza oddelenia zaručenia kvality v IT firme, ktorá sa zaoberá finančnými systémami, na základe certifikácie ISTQB-BCS Certified Tester Foundation Level. Pomocou získaných skúseností v tomto tíme a nadobudnutých znalostí zo spomenutej certifikácie a nástroja HP Quality Centre 11 navrhnúť vylepšenie existujúcich procesov, ktoré sa už využívajú dlhšiu dobu …more
 

Keywords

procesná analýza ISTQB HP Quality Centre 11 BPMN 2.0 zaručenie kvality finančné systémy
 
Language used: Slovak
Date on which the thesis was submitted / produced: 26. 5. 2014
Identifier: https://is.muni.cz/th/vc367/

Thesis defence

  • Date of defence: 24. 6. 2014
  • Supervisor: RNDr. JUDr. Vladimír Šmíd, CSc.
  • Reader: RNDr. Daniel Tovarňák, Ph.D.

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