Strategic implications of the employee performance management in emerging markets

Richard Gregor

Master's thesis

Abstract:

This thesis is dealing with the topic of the strategic performance management and cultural consequences of its implementation at emerging markets. The foremost goal of this thesis was to break down key issues which should be addressed by C-level management when considering implementation of Balanced Scorecards in emerging markets. Key issues which were addressed in this thesis: Cultural differences between emerging and developed countries; Knowledge worker as the key production factor in services; Theory of the Performance Management; Theory of Balanced Scorecards; Strategic implications of the implementation of Balanced Scorecards; Alternative approaches to Balanced Scorecards

Keywords

scorecard, balanced, management, performance, Strategic

Language used: English

Date on which the thesis was submitted / produced: 6. 5. 2008

Thesis defence

• Date of defence: 11. 6. 2008
• Supervisor: Helena Sedláčková
• Reader: Darina Jiránková

Vysoká škola ekonomická v Praze

Master programme / field:
Ekonomika a management / Podniková ekonomika a management