Ing. Ivan Tomášik

Bachelor's thesis

Možnosti a nástroje na zkvalitnění služeb v cestovním ruchu na Jižní Moravě

Ways and instruments to improve the quality of tourism services in South Moravia
Abstract:
The subject of thesis: “Ways and instruments to improve the quality of tourism services in South Moravia” is a proposal to increase availability of quality services in tourism in South Moravia. The first part focuses on the summary of existing tools and systems to improve service quality in tourism. The second chapter analyzes the current situation of quality management and implementation of quality …more
Abstract:
Predmetom bakalárskej práce „Možnosti a nástroje na zkvalitnění služeb v cestovním ruchu na Jižní Moravě“ je návrh možností zvýšenia kvality v poskytovaní služieb cestovného ruchu na Južnej Morave. Prvá časť je zameraná na zhrnutie existujúcich nástrojov a systémov na zvýšenie kvality služieb v oblasti cestovného ruchu. V druhej časti je analyzovaná súčasná situácia riadenia kvality a zavádzania systémov …more
 
 
Language used: Slovak
Date on which the thesis was submitted / produced: 30. 6. 2010

Thesis defence

  • Date of defence: 1. 7. 2011
  • Supervisor: Ing. Jaroslav Podal
  • Reader: Ing. Martin Šauer, Ph.D.

Citation record

Full text of thesis

Contents of on-line thesis archive
Published in Theses:
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Other ways of accessing the text
Institution archiving the thesis and making it accessible: Masarykova univerzita, Ekonomicko-správní fakulta

Masaryk University

Faculty of Economics and Administration

Bachelor programme / field:
Economic Policy and Administration / Regional Development and Tourism