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Bc. Ema Liptáková

Master's thesis

Methodology of Service design in the context of Smart City

Methodology of Service design in the context of Smart City
Abstract:
Záverečná práca skúma dizajn služieb v kontexte Inteligentného mesta (Smart City). Prvá časť práce sa zameriava na pochopenie koceptov služby a dizajnu služieb, so zameraním na proces dizajnu služieb a koncept samotného Smart City. V druhej časti obsahuje vhodné metodológie pre dizajn služieb v kontexte Smart City. Poskytuje odporúčania pre nástroje, metódy a prístupy k dizajnu služieb, ktoré sú užitočné …more
Abstract:
The thesis explores service design in the Smart City context. It first provides a basic understanding of service and service design, focusing on the service design process and Smart City concepts. Then, it focuses on suitable methodologies for designing a service in the Smart City context. It contains recommendations for tools, methods, and approaches to service design that are useful for this chosen …more
 

Keywords

Smart City Service Service Design SeSLab
 
Language used: English
Date on which the thesis was submitted / produced: 21. 5. 2024
Identifier: https://is.muni.cz/th/zfbb2/

Thesis defence

  • Date of defence: 17. 6. 2024
  • Supervisor: Ing. Leonard Walletzký, Ph.D.
  • Reader: RNDr. Josef Spurný, Ph.D.

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Institution archiving the thesis and making it accessible: Masarykova univerzita, Fakulta informatiky
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Masaryk University

Faculty of Informatics

Master programme / field:
Software systems and services management / Services development management

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