Bc. Michal Kompas

Bachelor's thesis

Optimalizace vybraného procesu v podniku

Optimization of a selected business process
Abstract:
The bachelor thesis „Optimization of a selected business process“ in its first part deals with theoretical knowledge from fields such as business process improvement, workflow, business process modeling and process management. This knowledge is then connected with second, practical part of the thesis, where the author analyses communication process among participants of the invoice disputes management …more
Abstract:
Bakalárska práca „Optimalizácia vybraného procesu v podniku“ pojednáva vo svojej prvej časti o teoretických poznatkoch z oblastí optimalizácie podnikových procesov, workflow, procesnom modelovaní a procesnom managemente. Na tieto znalosti následne naväzuje druhá, praktická časť v ktorej autor analyzuje proces komunikácie účastníkov procesu reklamácií faktúr vo vybranom podniku. Navrhuje tu optimalizačné …more
 

Keywords

Procesné riadenie optimalizácia procesu faktúra reklamácia komunikácia Business process management business process improvement invoice dispute communication
 
Language used: Slovak
Date on which the thesis was submitted / produced: 18. 5. 2012
Identifier: https://is.muni.cz/th/liktj/

Thesis defence

  • Date of defence: 27. 6. 2012
  • Supervisor: doc. Ing. Radoslav Škapa, Ph.D.
  • Reader: Ing. Michal Kozub

Citation record

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Full text of thesis

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Institution archiving the thesis and making it accessible: Masarykova univerzita, Ekonomicko-správní fakulta
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