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Kristiana Dervishaj

Master's thesis

Complications in practical work with IT Asset Management (ITAM)

Complications in practical work with IT Asset Management (ITAM)
Abstract:
ITAM should be a critical part of an IT strategy in any organization. By collecting data about the computer systems that make up IT services, ITAM can be utilized as a dynamic apparatus concerning equipment and programming use, purchases, and rearrangements. It also assists associations with dealing with their IT bequests more effectively. Throughout the study and research complications and issues …more
Abstract:
ITAM should be a critical part of an IT strategy in any organization. By collecting data about the computer systems that make up IT services, ITAM can be utilized as a dynamic apparatus concerning equipment and programming use, purchases, and rearrangements. It also assists associations with dealing with their IT bequests more effectively. Throughout the study and research complications and issues …more
 

Keywords

Asset Stakeholders Automation ITIL ITSM Life cycle Servicenow

Keywords

Servicenow Asset Automation ITSM Life cycle Stakeholders ITIL
 
Language used: English
Date on which the thesis was submitted / produced: 2. 5. 2022
Identifier: https://vskp.vse.cz/eid/86095

Thesis defence

  • Date of defence: 25. 8. 2022
  • Supervisor: Antonín Pavlíček
  • Reader: Lucie Böhmová

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https://vskp.vse.cz/eid/86095