User experience with SAP Fiori and SAP GUI

Bc. Basiru Issa, BBA

Master's thesis

Abstract:

This thesis attempts to explore the current overview of user experience in enterprise resource application, thereby finding out if there is a difference between the new state of art user interface of Sap Fiori and the traditional SAP GUI and offer recommendation to business users.Four case studies were created on material management and human capital management both to be tested on the old GUI and the new simplified user interface and the test was undertaken at a usability Lab. Primarily, 12 participants were involved in the study and Tobii eye-tracking application was used in capturing the segment duration, Heat maps as well as Gaze plots. An online questionnaire was created to solicit participants’ view of the perceived usability of both UIs. The study concluded that indeed movement from the old user interface has seen some improvement in the new simplified user interface compared to the old user interface.Additionally, the perceived usability of the new interface appeared to be in conformity of modern usability criteria. The new simplified application will offer much better experience compare to the old user interface.The study recommends businesses to take advantage of the new user interface to improve the level of productivity and efficiency of its staff.

Keywords

SAP, User Experience, Usability, Fiori, GUI, User Interface

Jazyk práce: English

Datum vytvoření / odevzdání či podání práce: 6. 4. 2020

Obhajoba závěrečné práce

• Vedúci: Ing. Miloš Ulman, Ph.D.

Czech University of Life Sciences Prague

Faculty of Economics and Management

Master programme / odbor:
Systems Engineering and Informatics / Informatics