Analysis of Performance Measurement Systems and their Application Spectrum in Teamwork

Marta Dolli Dils

Master's thesis

Anotácia:

This Master Thesis aims to provide an overview of performance measurement systems both business and team related and to analyse their application spectrum. Based on the theoretical analysis, a new framework was created, including all relevant factors to analyse team performance. Thus the research questions of whether performance is measurable and what factors influence performance were investigated. The team performance framework (TPF) and the results from its application are presented in the practical part. The TPF includes different factors influencing team performance, such as input factors, motivation, communication, and output factors. This academic research concludes that various factors influence performance but that simplistic theoretical models still cannot catch the whole complex picture of reality.

Abstract:

This Master Thesis aims to provide an overview of performance measurement systems both business and team related and to analyse their application spectrum. Based on the theoretical analysis, a new framework was created, including all relevant factors to analyse team performance. Thus the research questions of whether performance is measurable and what factors influence performance were investigated. The team performance framework (TPF) and the results from its application are presented in the practical part. The TPF includes different factors influencing team performance, such as input factors, motivation, communication, and output factors. This academic research concludes that various factors influence performance but that simplistic theoretical models still cannot catch the whole complex picture of reality.

Kľúčové slová

Team Performance Framework, Team Performance, Performance Measurement Systems

Keywords

Team Performance Framework, Team Performance, Performance Measurement Systems

Jazyk práce: English

Datum vytvoření / odevzdání či podání práce: 8. 10. 2013

Obhajoba závěrečné práce

• Obhajoba proběhla 12. 9. 2014
• Vedúci: Daniela Pauknerová
• Oponent: Annemarie Müller

Vysoká škola ekonomická v Praze

Master programme / odbor:
Ekonomika a management / International Management