Rewards as a motivational tool: A case study of an IT company CNS, a.s.

Bc. Julie Dobešová

Master's thesis

Abstract:

This diploma thesis deals with the topic “Rewards as a motivational tool” and its application in a small-sized IT company CNS a.s. The issue of motivating employees through well-chosen reward management has been brought to the centre stage more than ever before. The Czech Republic has been currently experiencing the lowest unemployment rates, and companies encounter serious issues when trying to hire a reliable, loyal, and experienced employees as well as to retain the current ones. Companies compete over potential candidates by offering them attractive conditions that include both the transactional and relational rewards. The aim of this thesis is to describe and evaluate the current reward system of the CNS a.s. company and recommend improvements to increase employees´ work motivation and satisfaction. The goals are achieved via thorough research of the company by conducting a semi-structured interview with the company´s CEO, carrying out the employees´ satisfaction questionnaire, and also by applying the knowledge emerging from the study of theoretical background. The findings are that the current reward and motivation system is relatively well-managed in some areas, but needs enhancement in other areas. The recommendations to improve the current reward system include increasing meal voucher value, introducing second sick day, providing employees with a contribution to sport, culture and holiday, giving effective feedback and praise, improving workplace communication, reducing stress, and encouraging personal development. Cost estimates regarding certain employees´ benefits are determined.

Keywords

motivation, reward system, manager, satisfaction, job performance, theories of motivation, transactional reward, relational reward

Language used: English

Date on which the thesis was submitted / produced: 28. 11. 2019

Thesis defence

• Supervisor: Ing. Richard Selby, Ph.D.

Czech University of Life Sciences Prague

Faculty of Economics and Management

Master programme / field:
Economics and Management / Economics and Management