Impact of corporate e-learning on working place performance

Oguz Ata Akcay

Bakalářská práce

Abstract:

The purpose of this thesis is to investigate the impact that corporate e-learning has on the overall performance of DHL’s employees at the workplace. In addition to this, it is found out if the integration of the corporate e-learning system has somehow impacted the working performance of employees or not. The work is divided into two sections: one is theoretical, and the other is practical. The examination of secondary sources served as the foundation for the theoretical section. The results of the quantitative and qualitative research served as the foundation for the processing of the practical component. The analysis of the relation between employees' satisfaction, dedication, productivity, which affects performance, and e-learning, including e-learning as the support for language training, is based on a questionnaire survey and interviews. The purpose of this analysis is to determine whether there is a connection between these factors and e-learning. Overall, it has been proved that the e-learning system for people working in the DHL office in Prague experience an increase in the working performance after using the e-learning platform offered to them. However, it is wise to say that this conclusion and statement are relevant for circumstances, and one of such circumstances is having the first working experience, and for those cases, the effect of the e-learning can be the highest. As for the age, it is not a significant factor that might influence the working performance of employees using DHL’s e-learning system.

Keywords

e-learning, employee satisfaction, productivity, performance, corporate e-learning and language

Jazyk práce: angličtina

Datum vytvoření / odevzdání či podání práce: 2. 12. 2023

Obhajoba závěrečné práce

• Vedoucí: PhDr. Mgr. Lenka Kučírková, Ph.D.
• Oponent: Kristýna Kučírková, MSc

Česká zemědělská univerzita v Praze

Provozně ekonomická fakulta

Bakalářský studijní program:
Business Administration