Job Satisfaction of Employees in Mobile Companies in Czech Republic and Ireland

Tirth Kinkhabwala

Master's thesis

Abstract:

This study is conducted to evaluate the job satisfaction level of employees working in the Mobile Telecommunication Companies in the Czech Republic and Ireland. This study analyzes different strategies and techniques employed by Mobile Telecommunication companies to enhance employee satisfaction. Based on an analysis of prevailing practices the study recommends a set of strategic actions for Mobile Telecommunication Companies for improvement of employee satisfaction.To determine the level of satisfaction among employees, this study has used exploratory research design using non-probability method with convenience sampling type approach to collect responses from useful sources. This study has used structured questionnaire surveying required number of employees from varied mobile companies and places. It was found out that positive attitude towards job are equivalent to job satisfaction where as negative attitude towards job has been defined variously from time to time. The organizations can be benefited which includes reduction in complaints and grievances, absenteeism, turnover, and termination; as well as improved punctuality and work morale. Job satisfaction is also linked with a healthier work force and has been found to be a good indicator of longevity.The study recommends that it is very important to encourage and reward thoughtful risk-taking employees because people with high job satisfaction also score high on the desire to try novel approaches, face challenges and perform problem-solving both individually and in groups. Managers should track progress of employees and communicate implementation of success and failures. Morale is the by-product of the group, while job satisfaction is more an individual state of mind.

Keywords

Contentment, Management, Work Organization, Pay Scale (Salary), Cooperation, Work ethics, Strategy, Implementation, Expectations, Longevity, Job Satisfaction, Human Resource Management (HRM)

Language used: English

Date on which the thesis was submitted / produced: 31. 3. 2017

Thesis defence

• Supervisor: Ing. Richard Selby, Ph.D.
• Reader: Zdeněk Charvát, externi

Czech University of Life Sciences Prague

Faculty of Economics and Management

Master programme / field:
Economics Policy and Administration / Business Administration