Techniky a taktiky jednania a vyjednávania v banke – Bc. Andrea Mertová
Bc. Andrea Mertová
Bachelor's thesis
Techniky a taktiky jednania a vyjednávania v banke
The Banks techniques and tactics od the dealing and negotiation
Abstract:
The issue of tactics and techniques of negotiation and bargaining is now the subject of numerous studies of many foreign authors. However, in Slovakia in the theoretical and scientific field few experts devote to this subject. Mostly they are covered in the Agency's staff their know-how not represented in professional or scientific articles and therefore the results of their work are not publicly available …moreAbstract:
Problematika taktík i techník jednania a vyjednávania sa v súčasnosti stáva predmetom početných výskumov mnohých zahraničných autorov. Avšak na Slovensku sa v teoretickej a vedeckej oblasti venuje tejto problematike málo odborníkov, resp. sa im venujú zväčša Personálne agentúry, ktoré svoje know-how neprezentujú v odborných, či vedeckých publikáciách a preto výsledky ich práce nie sú verejne dostupné …moreKeywords
Jednanie Vyjednávanie Techniky a taktiky Stratégie komunikácie Manipulácia Verbálna a neverbálna komunikácia Cieľ jednania Analýza potrieb Úžitok Predajné aspekty a zručnosti Argumentácia a námietky Asertivita Ústupky Kompromis Obchodný rozhovor Dotazník Slovenská sporiteľňa Dealing/Negotiation Bargaining the techniques and tactics Strategies of communication Manipulation Verbal and non-verbal communication Objective of the negotiation Needs analysis Benefit Sales aspects and skills Arguments and objections Assertiveness Concessions Compromise Business discussion Questionnaire Slovak Sporiteľňa.
Language used: Slovak
Date on which the thesis was submitted / produced: 2. 5. 2011
Identifier:
https://is.ambis.cz/th/xn1ml/
Thesis defence
- Date of defence: 16. 6. 2011
- Supervisor: doc. PhDr. Mgr. Alena Bašistová, PhD.
- Reader: Ing. Mgr. Monika Bačová, PhD.
Citation record
ISO 690-compliant citation record:
MERTOVÁ, Andrea. \textit{Techniky a taktiky jednania a vyjednávania v banke}. Online. Bachelor's thesis. Praha: The College of Regional Development and Banking Institute - AMBIS, a.s., Banking Institute/College of Banking SK. 2011. Available from: https://theses.cz/id/caju63/.
Full text of thesis
Contents of on-line thesis archive
Published in Theses:- světu
Other ways of accessing the text
Institution archiving the thesis and making it accessible: Vysoká škola regionálního rozvoje a Bankovní institut – AMBIS, Bankovní institut vysoká škola SKBanking Institute/College of Banking
Banking Institute/College of Banking SKBachelor programme / field:
Banking / Banking Management
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